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Client work · Healthcare operations

Healthcare System

One connected system for documentation, scheduling, billing, payroll and compliance, built for a healthcare company serving people with intellectual and developmental disabilities.

Client workDelivered
A support worker logs a visit on the mobile app at a client's kitchen table while an older man pours tea.
Scheduling: a week of shifts across staff and individuals

The photograph is illustrative. Screens are from the product.

The need

Providers of intellectual and developmental disability services run on documentation, shift scheduling, medication records, Medicaid billing and payroll, usually spread across disconnected tools. The client needed one system shaped around the individual receiving care, with a mobile app that direct support professionals would use on every shift.

What Dynamic Labs Mindware did

Dynamic Labs Mindware created a complete system, including requirements mapping, product design, engineering of the desktop and mobile applications, and deployment.

What it does today

  1. 1Client hub: electronic health record, medication administration record and care data for each individual
  2. 2Scheduling hub: shifts across programmes, locations and staff in one connected view
  3. 3Revenue hub: Medicaid billing with built-in checks, authorisations and budgets tracked, timesheets ready for payroll export
  4. 4Reporting hub: reports generated from the data with AI, with audit-ready exports
  5. 5Staff hub and mobile app: GPS clock-in with electronic visit verification, real-time charting, goals and medication logging, shift reminders

Capabilities shown

  • Requirements mapping
  • Product design
  • Custom application development
  • Mobile applications
  • Deployment

Evidence

  • Product screens and feature descriptions published on the client's own public product site, retrieved on 16 September 2026
  • Described in the 2026 Capability Statement as delivered client work

Screens are sample screenshots of client profiles, shown with mock data. The client's product name, and the outcome figures it publishes, are not repeated here.

From the product

The following are sample screenshots of client profiles, shown with mock data.

Client charting: goals, documentation and history for one individual
Billing overview: claims, authorisations and revenue
AI reporting dashboard with generated insights
Mobile service management: individuals in service and a clock-out control

Next

Spinn Radio

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